We are the forefront of innovation in unplanned clinical care. We provide thousands of patients a year with advice, support and signposting to the right services through our “hear and treat” services. This includes NHS Direct Wales and the 111 service (in the Swansea Bay, Powys, Hywel Dda and Aneurin Bevan areas); and our Clinical Desk. We take hundreds of thousands of patients to a place of care, or home, every year through our Non-Emergency Patient Transport Service (NEPTS).
