COVID-19 has turbo-charged the use of technology across the NHS. Whilst there is a wealth of opportunities to help the NHS meet rising demand through innovation and technology, it’s important to see them as enablers of change rather than ends in themselves.
There are many promising ideas, but one of the key challenges is the effective adoption of these ideas at scale. Over the last 15 years, we’ve learned a great deal from our research and frontline programmes about how clinical teams adopt and spread new ideas and technology.
We know that success depends on adapting an innovation to the local context, and it involves paying attention to the human as well as the technical issues when embedding any change.
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